Mobile Terms of Service
Effective date: August 7, 2026
1. Program description
Telltale (the “Program”) offers a recurring mobile text message program. By opting in, you agree to receive recurring automated marketing text messages from Telltale at the mobile number you provided. Messages may include promotions and offers, replenishment reminders when you are likely to be running low on something you bought before, product recommendations based on your order history, shopping cart reminders, and order-related follow-ups.
2. How to join
You can join the Program by checking the SMS marketing opt-in box at checkout or in an on-site sign-up form, by submitting your mobile number on a page that displays these terms, or by texting one of our published keywords to our program number. The opt-in box is never pre-checked. You must be at least 18 years old and the account holder of, or have authority from the account holder for, the mobile number you provide.
Consent to receive marketing text messages is not a condition of any purchase.
3. Message frequency
Message frequency varies, typically 1–4 messages per month.
4. Cost
Message and data rates may apply. Telltale does not charge for the messages, but your mobile carrier’s standard message and data rates apply to every message sent to or from your device. Contact your wireless provider for details about your plan.
5. How to opt out
You can cancel at any time by replying STOP to any message from the Program. After you send STOP, we will send you one final message confirming that you have been unsubscribed, and you will receive no further marketing messages from the Program. If you want to rejoin later, simply sign up again as described above.
6. How to get help
Reply HELP to any message from the Program for assistance, and we will respond with contact information and a reminder of how to opt out. You can also reach us through the store’s contact page at any time.
7. Carriers and delivery
The Program is available on most major U.S. wireless carriers, but carrier participation may change without notice. Wireless carriers are not liable for delayed or undelivered messages. Delivery of messages is subject to effective transmission by your wireless service provider and is outside of our control. We do not guarantee that every message will be delivered.
8. Your privacy
Your phone number and SMS consent are used solely to send you the messages you signed up for, to honor your opt-out and help requests, and to keep the records we are required to keep in order to evidence your consent.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Text messaging originator opt-in data and consent are never sold, rented, or shared with any third party, including affiliates, for any purpose. We use messaging and marketing providers only to transmit these messages on our behalf; a provider acts solely on our instructions as a service provider and may not use your information for its own purposes.
For full details on what we collect and how we use it — including how our cookies determine when a shopping cart has been abandoned so we can send you a cart reminder — see our Privacy Policy.
9. Other terms
Your use of this store is also governed by our Terms & Conditions. We may modify or cancel the Program, or any of its features, at any time with or without notice. To the extent permitted by applicable law, we will not be liable for any delays or failures in receiving any text messages, as delivery is subject to effective transmission from your wireless service provider.
10. Contact
Questions about the Program? Reply HELP to any message or contact us via the store’s contact page.